Promotional Offer Terms & Conditions

Placing your order within any promotional offer means you agree to the following terms & conditions along with any and all purchasing policies and conditions of purchase as listed on oliveetoriel.com

Terms & Conditions

Offer Details: The 25% off Cyber Monday offer is available exclusively from Saturday 23rd November 2024 to Monday, 2nd December 2024, and is subject to the terms and conditions outlined below.

Exclusions: This offer cannot be combined with any other discounts, offers, or promotions.

Sale Period: The offer is only valid during the specified sale period and cannot be applied to orders placed before or after this date.

No Retroactive Discounts: Discounts cannot be applied to past or future orders outside the sale period.

Order Processing Time: Due to the high volume of orders during peak sale periods, please note that order processing and production times may take 6-14 business days (excluding shipping time), longer than our usual 24-hour turnaround.

Returns & Exchanges: All sales during the Cyber Monday sale are final. Due to the custom-made nature of our products, we cannot offer cancellations, refunds, exchanges, or store credit for any items purchased during this event. Please ensure you have selected the correct product type (art print or canvas) and reviewed your cart thoroughly before completing your purchase.

No Change of Mind: Our 30-day change of mind policy does not apply to orders placed during this sale. All sales are final, and cancellations, refunds, exchanges, or store credits will not be offered.

Governing Terms: These terms and conditions, along with our purchasing policy, the Olive et Oriel website terms, and our Returns & Exchange policy, govern this promotional offer. This is the only offer authorized by Olive et Oriel.

Customer Conduct: To avoid any misunderstandings, please ensure that you have reviewed the sale terms before purchasing. Olive et Oriel has a zero-tolerance policy for any aggressive or threatening behavior directed toward our team members. We are here to assist you, but we expect mutual respect in all interactions.

Customer Responsibility: It is the responsibility of the purchaser to read and understand these terms and conditions and the purchasing policy before placing an order for custom-made products on the Olive et Oriel website.

Offer Details: The 30% off Black Friday offer is available exclusively on Friday, 22nd November 2024, and is subject to the terms and conditions outlined below.

Exclusions: This offer cannot be combined with any other discounts, offers, or promotions.

Sale Period: The offer is only valid during the specified sale period (Friday, 22nd November 2024) and cannot be applied to orders placed before or after this date.

No Retroactive Discounts: Discounts cannot be applied to past or future orders outside the sale period.

Order Processing Time: Due to the high volume of orders during peak sale periods, please note that order processing and production times may take 6-12 business days (excluding shipping time), longer than our usual 24-hour turnaround.

Returns & Exchanges: All sales during the Black Friday sale are final. Due to the custom-made nature of our products, we cannot offer refunds, exchanges, or store credit for any items purchased during this event. Please ensure you have selected the correct product type (art print or canvas) and reviewed your cart thoroughly before completing your purchase.

No Change of Mind: Our 30-day change of mind policy does not apply to orders placed during this sale. All sales are final, and refunds, exchanges, or store credits will not be offered.

Governing Terms: These terms and conditions, along with our purchasing policy, the Olive et Oriel website terms, and our Returns & Exchange policy, govern this promotional offer. This is the only offer authorized by Olive et Oriel for Black Friday and is only available on Friday, 22nd November 2024.

Customer Conduct: To avoid any misunderstandings, please ensure that you have reviewed the sale terms before purchasing. Olive et Oriel has a zero-tolerance policy for any aggressive or threatening behavior directed toward our team members. We are here to assist you, but we expect mutual respect in all interactions.

Customer Responsibility: It is the responsibility of the purchaser to read and understand these terms and conditions and the purchasing policy before placing an order for custom-made products on the Olive et Oriel website

BLACK FRIDAY FAQs

Mark your calendars! Our 30% off site-wide Black Friday Sale runs for one day only—Friday, 22nd November 2024. The sale will end at midnight sharp. There will be absolutely no extensions, so make sure you’ve made your purchase and completed checkout before the clock strikes twelve!

Everything you love! The sale includes art prints, posters, framed art, canvas artworks, wallpapers, decals, and mirrors—even the sale section is included. The only exclusions are gift cards.

The sale will not be extended, so don’t miss out! Once the sale ends at midnight, prices will return to their regular rates.

Due to the limited timeframe and high order volume during our Black Friday Sale, all sales are final.

- Once an order is placed, it cannot be canceled, changed, or exchanged.
- Please ensure you’ve selected your preferred product type (art print or canvas) and carefully reviewed your cart before checking out.
- Refunds, exchanges, or store credits will not be available for any orders placed during the sale.

Double-check your selections to avoid disappointment!

Due to the high volume of orders and the custom nature of our art prints, wallpapers, and other products, there will be delays in producing your order.

Our incredible Australian team will be working hard to get everything crafted and shipped as quickly as possible, but please allow extra time.

Unfortunately, escalations won't be available during this time. Everyone's order is important.

Rest assured, your beautiful custom artwork and wallpaper will be worth the wait!

This exclusive 30% off Black Friday Sale cannot be combined with other promo codes or discounts.

The 30% off discount applies site-wide, including sale items, but excludes gift cards.

With site-wide savings, exclusive Black Friday discounts, and no exclusions on sale items, this is the perfect time to create the home you’ve been dreaming of.

But don’t wait—once the sale ends, so do the savings!

Great question! Due to the custom-made and highly labour-intensive nature of our products, we've launched our sale one week earlier to give you the best chance of receiving your order before Christmas.

With all the extra love and care that goes into creating each piece of artwork or wallpaper, we want to ensure your order arrives in time to brighten up your space for the holidays.

Don’t wait until the last minute – shop now and enjoy the savings!

Due to the high volume of orders during the Black Friday Sale, and because all products are custom made, we are unable to make any changes once your order is placed.

This includes selecting between art prints or canvas, or any framing options, including colour of your frame selections.

Please ensure you’ve carefully checked your order and product selections before completing your purchase, as all items are printed and/or framed based on your order details.

To avoid delays to all customers, we cannot accommodate any adjustments after your order has been processed.

Please note that all sales made during the Black Friday Sale are final.

Due to the custom-made nature of our products, we are unable to accept cancellations, changes, or exchanges once your order has been placed.

This includes any adjustments to product type (art print vs. canvas), framing options, wallpaper type or quantities as example.

Make sure to carefully review your cart and selections before completing your order, as no changes can be made once the purchase is confirmed.

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