Offer Details: 25% off site-wide offer' is available exclusively until Sunday 23 March 2025, and is subject to the terms and conditions outlined below.

Exclusions: This offer cannot be combined with any other discounts, offers, or promotions.

Sale Period: The offer is only valid during the specified sale period and cannot be applied to orders placed before or after this date.

No Retroactive Discounts: Discounts cannot be applied to past or future orders outside the sale period.

Order Processing Time: Due to the high volume of orders during peak sale periods, please note that order processing and production times may take 6-14 business days (excluding shipping time and/or weekends and public holidays), longer than our usual 24-hour turnaround.

Returns & Exchanges: All sales during this sale is final. Due to the custom-made nature of our products, we cannot offer cancellations, refunds, exchanges, or store credit for any items purchased during this event. Please ensure you have selected the correct product type (art print or canvas) and reviewed your cart thoroughly before completing your purchase.

No Change of Mind: Our 30-day change of mind policy does not apply to orders placed during this sale. All sales are final, and cancellations, refunds, exchanges, or store credits will not be offered.

Governing Terms: These terms and conditions, along with our purchasing policy, the Olive et Oriel website terms, and our Returns & Exchange policy, govern this promotional offer. This is the only offer authorized by Olive et Oriel.

Customer Responsibility & Conduct

Before placing an order, it is the purchaser’s responsibility to thoroughly read and understand the terms, conditions, and purchasing policies outlined for this promotion.

To ensure a positive experience, we kindly ask customers to review the sale terms carefully to avoid any misunderstandings. Olive et Oriel maintains a zero-tolerance policy for aggressive or threatening behavior toward our team members. We are here to assist you and expect mutual respect in all interactions.

Products purchased as part of this promotional offer are subject to different processing and turnaround times compared to our standard orders. This ensures that we maintain the highest quality standards while managing the increased volume and safety of our team during promotional periods.

Due to the unique, custom-made nature of our products, we are unable to accommodate cancellations, refunds, or changes of mind after an order has been placed. Each item is crafted specifically to your requirements, making it essential to finalize your decision before completing your purchase.

We understand that selecting the perfect product can sometimes feel overwhelming, which is why our team is here to assist you every step of the way. If you have any uncertainties or require guidance, we strongly recommend reaching out to us prior to placing your order. Our dedicated team is available to answer your questions, clarify details, and ensure your purchase aligns with your expectations.

Thank you for your understanding and for choosing Olive et Oriel for your custom-made decor. We appreciate your trust in our products and look forward to creating something special for you.