Bondi Icebergs | LS

Olive et Oriel ships your order within 24 hours* under normal circumstances. Our team are dedicated in achieving the fastest turnaround time in the wall decor industry. 

Shipping is FREE on all products, anywhere in Australia. International shipping incurs a fee, which is calculated at checkout.

All orders are shipped from the Central Coast, NSW Australia.

For full shipping policy, please see here.

30 Day Change of Mind 

We want to make sure your art is perfect for your home! If you change your mind, have ordered an incorrect size or require any colour alterations to better suit your space - you can return the art to us within 30 days for a store credit or exchange.  

The returned product must be unused, in its original condition including the protective Olive et Oriel packaging, and otherwise in a condition enabling us to sell the product as new.

The purchaser will be responsible for paying postage costs associated with returns under this policy unless a prior agreement is reached.

Exclusions:

Returns & exchanges are strictly only available on full-priced framed art, framed canvas, unframed art prints & posters (excludes any and all sale, promotional offers, VIP trade pricing or bulk discounted and bundle offers). Due to the custom made nature of wallpaper products there are no returns, refunds or exchanges, all sales are final on wallpaper and wall mural products.

Returns procedure

In order to take advantage of your rights under this returns policy, you must initially inform us of your intention to return or exchange. Please email help@oliveetoriel.com to organise this.

Any product returned to the wrong address will be considered not received and no store credit will be granted.

Olive et Oriel are not responsible for lost packages or items that are damaged in return shipping, we strongly suggest you pack all items carefully and track all items when posting.

Please include full name and order number to avoid any delays in processing your return.

In the unlikely event that your artwork arrives damaged in any way, we will replace it. Please contact us within 7 days to organise your replacement.

We are committed to providing our customers with the absolute best quality products and services. All artworks are professionally printed and framed in Australia by Olive et Oriel. This ensures a strict quality control process is adhered to on every order.

Lifetime Guarantee

All artworks are printed in Australia utilising full photolithograph inkjet nozzle engineering with 12-colour all pigment inks, which are designed specifically for producing high-end professional fine art prints with absolute colour accuracy. 

We believe in our new & improved professional printing & framing process so much we're willing to offer you a lifetime guarantee on all framed artworks purchased from 2021 onwards against fading or discolouration. If you feel your artwork has faded or desaturated - we will replace it.

You will need to provide clear, well-lit photos for assessment.

Shop safe with Olive et Oriel. 

Disclaimer: Due to our newly evolved framing methods, this offer is only valid on solid timber framed artworks professionally framed by Olive et Oriel purchased from January 2021 onwards. And excludes sale or discounted products.

It is upon the purchaser to ensure all Olive et Oriel product(s) are suitable for the location and wall it is to be installed based on all information provided within this detailed product page, drop down menus and the oliveetoriel.com website.

While every effort is made to ensure accuracy of colour throughout our professional printing and quality control process, we cannot control local device settings on purchaser screens, mobile phones or other devices. 

For further detailed information, or if unsure about the product you are ordering we recommend you contact Customer Care prior to placing your order.

International Orders (outside of Australia) duties and taxes are the responsibility of the recipient and must be paid by the recipient. 

Purchasing from oliveetoriel.com means you have read, understand and agree to all terms and conditions of purchase listed within this drop down menus of this product page and the oliveetoriel.com website, if unsure you have spoken to an Olive et Oriel representative.

1. Buy 2, Get 1 FREE on The Italy Art Collection applies only to full priced artworks, frames, canvas within The Italy Collection.

2. Offer is not available in conjunction with any other discounts or offers or already discounted product.

3. You will need THREE (3) products from The Italy Art Collection in your cart for the code to automatically apply. Lowest priced item will be free in this Buy 2, Get 1 Free promotional offer.

3. No code required.

4. Offer is not able to be backdated and cannot be applied to past or future orders.

5. Peak sale periods will result in your order being shipped outside of our normal 24hr processing time. Your order may take 4 business days to process (excluding shipping time).

6. Standard Returns & Exchange policy applies and excludes sale or discounted products, for detailed information surrounding promotional offers and returns please see policy here.

7. Limited time only means offer can cease at any time.

8. Our current promotional offer is governed by these terms and conditions. This is the only offer Olive et Oriel has authorized and is available for a limited time only.