Before you get started
So, you've fallen in love with a wallpaper. First, let's decide which
wallpaper type is right for your next project.
We'll ship your wallpaper order anywhere in the world
Follow our simple 5 step ordering process, it all starts at the top of this page.
Step 1. Decide which wallpaper type is right for your next project.
Step 2. Read our pre-purchase checklist for your wallpaper type.
Step 3. Order your samples.
Step 4. Make your final choice.
Step 5. Measure up & order your wallpaper.
To avoid disappointment, it is important you thoroughly follow this process. Click here to get started.
If you're unsure at any part of the ordering process, simply get in touch with our friendly customer care team who will help guide you to ensure you have the best outcome on your wallpaper journey.
Wallpaper samples are uniquely designed for you to review your chosen pattern & scale and confirm you are happy with the colour and design in general.
It is essential you purchase a sample (Step 3 in the wallpaper ordering process) prior to ordering a full wall - you need to see how your chosen design(s) will look in your home environment prior to purchasing a full wall. Mobile phone and computer screens are not a reliable way to order wallpaper due to local device and colour-altering screen settings, ordering a sample is an essential part of the wallpaper purchasing process.
Wallpaper is custom made just for you and is not refundable due to change of mind, incorrect choice or wrong decisions.
Samples feature a 'to scale' section of your chosen design, along with a small preview of what a panel of your chosen wallpaper can look like this helps you to ensure you are making the right decision for your interior project.
Samples are not intended for:
Highly detailed colour matching purposes. There can be slight shifts in colour between print runs, which is unavoidable in the nature of printing so your wallpaper may vary slightly from sample colouring. Samples are not designed to test if your paint will adhere to self-adhesive wall coverings, you must contact your paint manufacturer prior to purchasing to ensure your paint type will allow self-adhesive wall coverings to bond to it. If you purchase a wallpaper and it does not adhere correctly to your painted wall (bubbling or falls off), this is an issue with your paint type repelling the product. Do not skip our Pre-Purchase Checklist (see above drop-down section)
Our wallpaper designers will do their best to accommodate any customisation requirements to your final wall purchase like; scale of patten (most can be made smaller or larger) and/or colour changes. Additional samples will need to be purchased if you would like to test any customisations.
Samples are not designed for small projects, if you would like a small section of wallpaper for a project please contact customer care for a quote.
Olive et Oriel ships your order within 24 hours* under normal circumstances. Our team are dedicated in achieving the fastest turnaround time in the wall decor industry.
Shipping prices are calculated at checkout on framed artworks.
All orders are shipped from the Central Coast, NSW Australia.
For full shipping policy, please see here.
It is upon the purchaser to ensure all Olive et Oriel product(s) are suitable for the location and wall it is to be installed based on all information provided within this detailed product page, drop down menus and the oliveetoriel.com website.
While every effort is made to ensure accuracy of colour throughout our professional printing and quality control process, we cannot control local device settings on purchaser screens, mobile phones or other devices.
For further detailed information, or if unsure about the product you are ordering we recommend you contact Customer Care prior to placing your order.
International Orders (outside of Australia) duties and taxes are the responsibility of the recipient and must be paid by the recipient.
Purchasing from oliveetoriel.com means you have read, understand and agree to all terms and conditions of purchase listed within this drop down menus of this product page and the oliveetoriel.com website, if unsure you have spoken to an Olive et Oriel representative.
It is upon the purchaser to ensure this product is suitable for the location and wall it is to be installed based on all information provided within this detailed product page and the drop down sections above.
Unfortunately due to the fragile and custom made nature of our product(s), we do not offer refunds / returns or exchanges based on changed of mind, wrong decisions or incorrect choice. You must purchase a sample and review prior to purchasing a full wall to ensure you have chosen the right design for your interior project. Wallpapers are non-refundable.
Once you have placed your order, unfortunately we are unable to accommodate any changes.
For further detailed information, we recommend you contact Customer Care prior to placing your order if you have any questions or concerns as unfortunately due to the custom made nature of this product, it is not eligible for a refund, store credit or exchange based on change of mind, wrong decision or if you have not fully reviewed our detailed product information above.
Disclaimer: Whilst all testing of Peel & Stick repositionable wallpaper & decals has shown positive feedback and undergone years of testing via this US patented product, it is important to know that we can not guarantee that under any and all circumstance the material will stay completely in-tact and/or that no adhesive will remain on the surface when removed or that your surface will not adhere to it. The number of painted coats on your wall, age and type of paint used, direct, undulation, dryness or dampness of your intended surface, no PVA primers used, heat from the sun may have effects when removing from the surface. We advise against hanging wallpaper above a cot, baby or childs bed. Choking hazard: Wallpaper and wall decals are not toys, full adult supervision is required - keep out of reach of children.
International Orders(outside of Australia)Olive et Oriel's express, fully tracked service is sent using our priority International courier for the fastest, highest quality shipping. Duties and taxes are the responsibility of the recipient and must be paid by the receipient.
Purchasing an Olive et Oriel wallpaper, decal or self-adhesive wall decor product means you agree and understand our pre-purchase checklist, purchasing, returns/refund, shipping policies and above disclaimer.
30 Day Change of Mind
We want to make sure your art is perfect for your home! If you change your mind, have ordered an incorrect size or require any colour alterations to better suit your space - you can return the art to us within 30 days for a store credit or exchange.
The returned product must be unused, in its original condition, and otherwise in a condition enabling us to sell the product as new.
The purchaser will be responsible for paying postage costs associated with returns under this policy unless a prior agreement is reached.
Returns & exchanges are strictly only available on full-priced framed art, framed canvas, unframed art prints & posters (excludes any and all sale, promotional offers, VIP trade pricing or bulk discounted and bundle offers). Due to the custom made nature of wallpaper products there are no returns, refunds or exchanges, all sales are final on wallpaper and wall mural products.
In order to take advantage of your rights under this returns policy, you must initially inform us of your intention to return or exchange. Please email firstname.lastname@example.org to organise this.
Any product returned to the wrong address will be considered not received and no store credit will be granted.
Olive et Oriel are not responsible for lost packages or items that are damaged in return shipping, we strongly suggest you pack all items carefully and track all items when posting.
Please include full name and order number to avoid any delays in processing your return.
In the unlikely event that your artwork arrives damaged in any way, we will replace it. Please contact us within 7 days to organise your replacement.
We are committed to providing our customers with the absolute best quality products and services. All artworks are professionally printed and framed in Australia by Olive et Oriel. This ensures a strict quality control process is adhered to on every order.
All artworks are printed in Australia utilising full photolithograph inkjet nozzle engineering with 12-colour all pigment inks, which are designed specifically for producing high-end professional fine art prints with absolute colour accuracy.
We believe in our new & improved professional printing & framing process so much we're willing to offer you a lifetime guarantee on all framed artworks purchased from 2021 onwards against fading or discolouration. If you feel your artwork has faded or desaturated - we will replace it.
You will need to provide clear, well-lit photos for assessment.
Shop safe with Olive et Oriel.
Disclaimer: Due to our newly evolved framing methods, this offer is only valid on solid timber framed artworks professionally framed by Olive et Oriel purchased from January 2021 onwards. And excludes sale or discounted products.